John M. Robbins
402 Haley Road
Kittery Point, Maine 03905
Cell: 207.522.8114
E-mail: john@design3E.com
CORE COMPENENCIES & SKILLS:
- User Research, 4 years- Project documentation, surveys, interviewing, audience analysis, gap analysis, landscape analysis, ethnographic research, card sorting, usability testing, personas
- Information Architect, 4 years- Strategic planning, sitemaps, blueprints, work flows, user paths, wireframes
- Web Developer Software Skills - Adobe CS, Dreamweaver, HTML & CSS, Flash (basic), OmniGraffle, Visio, Photoshop, Microsoft Office
- Writer, information technology – Technical, research, training modules, as well as pitches and proposals
- Trainer, 5 years - Accessibility, Educational Technologies, Apple Computers
- Researcher & Presenter- Computer ergonomics, Digital portfolios, web design & IA, multimedia production & storyboarding, oral histories.
- Entrepreneur- Founder of educational new media consulting business & computer furniture designer.
RELATED WORK EXPERIENCE:
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Virilion, Boston, MA Spring 2007 - Current
User Experience Specialist: Work with a variety of advocacy organizations, national & international non-profits, educational institutions and retail organizations as part of a full-service interactive agency. Design and conduct user research processes, including audience surveys, competitive analysis, card sorts, ethnographic research, stakeholder interviews & user testing. Provide information architecture through client requirements gathering and user centered design principles to create strategic planning, gap-analysis, content inventories, sitemaps and wireframe documentation. UX member of several award winning projects. Train government agencies in accessibility and 508 compliance as well as performed accessibility audits for several retail companies.
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Design 3E, Kittery Point, ME Summer 2006 - Current
Principal Designer: Founded and developed a design firm for e-solutions on the web and small office environments. Web designer and information architect for small business online marketing strategies. Mobile computer furniture designer & fabricator. Research and business development for www.Design3e.com consulting and design.
- Wiscasset High School, Wiscasset, ME Fall 2005-Summer 2006
Technology Coordinator: Information architect / designer and web developer for school’s website. Provided training to staff in technology integration, application support, website development and data management through in-service workshops, on-the-job training and video tutorials. Taught courses in web design, video & multimedia production. Imaged, maintained and provided troubleshooting for 450 computers. Managed district servers and network. Coordinated ATM videoconferencing program.
- Center for Educational Services, SEED & DiscoverME, Auburn, ME Fall 2002-2005
Educational Technology Consultant, SEED Technology Learning Leader: Provided technology integration training services for the Maine Learning Technology Initiative through a contract with Apple Computers and SEED. Worked with over 600 teachers to support their use of iBook laptops including many software applications.
Information Architect, DiscoverME.org: Provided information architecture: blueprints, work flow diagrams, wire frames & prototype mock ups for the DiscoverME project, an online social studies game. Created written, illustrated, video and voice over documentation of the online helpsite for students and teachers.
- Technology Integrators & Collaborators, Bowdoinham, ME Fall 2000-2006
Executive Director, Founded and developed a business designed to facilitate the training and development of information technology for k-12 educators and learning communities throughout Maine. Worked in collaboration with a network of 12 other Maine-based educational organizations to provide support to schools. Providing on-the-job training for teachers of all disciplines using computers, including on-site workshops, volunteer training, and online support. Trained teachers in creating multimedia projects for their classrooms, including storyboards, information blueprints, editing & project development. Provided information blueprints and web design support for a science content portal (NasaLearn.org) with Maine Math & Science Alliance.
EDUCATION:
- University of Baltimore, Information Design Certificate, Winter 2007
Coursework: Information Architecture, Dynamic Web Development, Research Methods, Humans Computers & Cognition
- San Diego State University, online coursework Fall 2001 - Current
Information Technology Certificate Program
- Lesley University/ Shady Hill School, Cambridge, MA Spring 1995
Masters in Education, Massachusetts and Maine Teaching Certifications.
- Colby College, Waterville, ME Spring 1990
Bachelor of Arts, Philosophy. Senior Honors.
- UX Week '09, '08
- IA Summit 2007
Notes from the summit
PORTFOLIO:
User Experience Design Portfolio:
Research & Writing Samples:
ACTIVITIES:
- Sea Kayaking, Back Country Skiing, Sailing, Unicycling, Hiking, Pond Hockey, Tango & Salsa Dancing
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